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Privacy Policy

Introduction
Welcome to The Lavé Co (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you use our website: thelaveco.com.

UPDATED: 7/21/2026

Information We Collect
We may collect:

  1. Personal Information you provide directly — name, email, phone number, billing & shipping address when you place an order.

  2. Payment Information processed by trusted payment services (we do NOT store full credit card numbers).

  3. Automatically Collected Data — device, IP address, browser, cookies & tracking tools.

How We Use Your Information
We may use your information to:

  • Process and fulfill your orders and returns.

  • Communicate with you about your order, updates, support.

  • Improve our website and marketing.

  • Prevent fraud and protect our rights.

Third-Party Services

We may share personal information with service providers and partners who help us run our business, including:

  • Payment processors — to complete your purchases
  • Shipping & fulfillment partners — to deliver your orders
  • Analytics providers — to understand how our site is used
  • Advertising partners, including Meta (Facebook and Instagram) — to measure our ads and show you more relevant advertising

To support advertising, we use the Meta Pixel and Meta's Conversions API on our website. These tools may share information about your activity — such as pages viewed, items added to cart, and purchases — with Meta, in some cases matched to your account using hashed identifiers like your email or phone number ("advanced matching"). We do not sell your personal information for money.

Cookies & Tracking

We use cookies, pixels, and similar technologies to operate our store, remember your preferences, analyze performance, and support advertising — including tools such as the Meta (Facebook) Pixel and Shopify analytics. You can disable cookies through your browser settings, though some features may not work properly. You can also manage advertising-related data sharing through the options described in Your Privacy Choices below.

Your Rights & Privacy Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of the "sale" or "sharing" of your personal information or its use for targeted advertising.

Some of our advertising activities — including sharing data with Meta for personalized ads — may be considered a "sale," "sharing," or "targeted advertising" under U.S. state privacy laws (including in California, Colorado, and other states). To opt out:

  • Visit our Your Privacy Choices page to opt this browser out of data sharing.
  • We honor the Global Privacy Control (GPC) browser signal as a valid opt-out request.
  • You can manage or disconnect activity shared with Meta through your Facebook "Off-Facebook Activity" settings.

To exercise any of these rights, use the Your Privacy Choices page or contact us at concierge@thelaveco.com.

Contact Us

If you have questions about this Privacy Policy, email: concierge@thelaveco.com